Privacy Policy

Tago Health is a brand of BentoLabs AI Inc. ("Tago," "we," "us"). This policy explains what we collect on tagohealth.com, how we use it, and how to reach us. If you are a customer, your agreement with us, and a Business Associate Agreement where one applies, governs how we handle claim data and protected health information. Please do not send patient information through this website.

What we collect on this website

When you use "Talk to us" or "Book a demo," we collect your name and work email. You may also share your organization, your role, where you'd like to start, and what's slowing your team down.

When you visit the site, our hosting and security tools may receive standard technical information, such as your IP address, browser type, and the pages you visit, so we can operate and protect the site.

If you take a live AI call on this site, your voice is processed in real time by our voice provider to run the call. Calls end after three minutes and are not recorded.

Cookies

The site may use cookies or similar tools that are needed for it to work, for example to keep a form or a session running. We do not use this website to serve ads, and we do not currently run advertising or analytics cookies on it. If that changes, we will update this page.

How we use this information

We use website inquiry information to respond to you, set up a call, and follow up about Tago. We may also use technical information to keep the site reliable and secure, and to understand how the site is used in aggregate.

We do not sell your personal information.

Who we share it with

We share inquiry information with the people on our team who need it to respond to you, and with service providers who help us operate the website, email, and hosting, under contracts that limit how they use it.

For the Tago product, a current list of subprocessors and security details is in our Trust Center at trust.tagohealth.com.

We may disclose information if we are required to by law, or to protect Tago, our users, or the public.

Where information is handled

BentoLabs AI Inc. is a US company. Our team may access website inquiry information from other countries, including India, in order to respond to you. Product data is handled as described in your customer agreement and on our Trust page.

How long we keep it

We keep inquiry information for as long as we need it to respond to you and for ordinary business, tax, and legal records, then we delete or de-identify it.

Your choices

You can ask us to access, correct, or delete the inquiry information we have about you, or to stop follow-up emails. To do that, write to us at the address below. We will not charge you for making a reasonable request. If we cannot fulfill it, we will say why.

This website is not directed at children, and we do not knowingly collect personal information from children.

How we protect it

We take reasonable steps to protect the information we hold. For how Tago handles customer data, including our HIPAA and other security work, see our Trust page at tagohealth.com/trust and our Trust Center.

Changes

If we change this policy in a way that matters, we will update this page and the effective date.

Contact

BentoLabs AI Inc.
108 West 13th Street
Wilmington, DE 19801
USA

For privacy questions, use the Talk to us form on this site, or email security@bentolabs.ai.